FAQ:
Q1 – Does the image reflect reality?
All our images come from a photo shoot and are 100% natural. However, due to the light and angle, there may be slight differences.
Service information:
Shipping information:
Orders are usually processed within 1-3 days, 5 days maximum. If it's urgent, please make a request when placing your order or contact our customer service.
You can track your order on the following website using your tracking number: www.17track.net/en.
When placing an order from Russia, your passport information will be required by local officials in Russia. Please ensure that your information will not be shared with third parties and that you provide information to AliExpress securely.
Please note that if you order from Brazil, Mexico, or Chile, the postal system is usually slower. If you don't receive it within 2 weeks, please contact our customer service.
Please refer to the picture below to know the approximate delivery time:
Purchase Protection Information:
We accept return and refund if the item had any problem.
If your purchase protection period has expired, please contact us and we can help you extend it. Your money will not go to our account.
You can cancel or change your order before it ships.
Once the package is shipped, we cannot accept cancellations or exchanges. If you wish to cancel your order, please specify the reason why you do not want it. If you are not satisfied when you receive your order, please contact us and we will resolve the issue.
Refunds will be processed within 3-15 days of Aliexpress. If you have any problems, please contact Aliexpress customer service!
On feedback:
Please notice us and leave feedback when you receive your order.
If there is any problem with the purchase, please contact us before leaving negative feedback or opening a dispute: We always do our best to resolve the issue in a positive way.
As you can imagine, your positive feedback is vital to our success.
Contact us:
Forniamo il servizio clienti: rispondereamo ai tuoi messaggi entro 12 ore. Puoi contattareci per posta o manager dei commercianti.
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