Notice before purchase
1. Please carefully review the link description to confirm it meets your needs and avoid unnecessary returns or refunds.
2.If you have any questions or concerns about the product description, please contact our customer service for confirmation before completing your payment.
3.Ensure your address includes floor and house number information, as is necessary for successful delivery. Omitting floor and house numbers may result in delivery delays or disruptions.
Overview of the black storage bed
1.Design: Black bed with diamond-patterned headboard and sides, adorned with small nails and a yellow decorative stripe.
2.Storage: Spacious underbed storage for clothes and blankets, revealed by lifting the mattress.
3.Frame: The metal-supported frame ensures stability and can support up to 250 kg.
4. Aesthetics: Gold-edged LED light strips and a buttoned headboard add elegance and modernity.
5.Assembly: Comes in two boxes with clear instructions and tools for easy assembly.
Specifications:
Product type: upholstered bed
Size:
140 x 200: 204 x 141 x 112 cm.
160 x 200: 204 x 161 x 112 cm.
180 x 200: 204 x 181 x 112 cm.
Color: beige/black.
Product material: MDF + velvet + metal.
Load capacity: 250 kg.
Springbox required: no
Mattress included: No
Needs to be assembled: Yes
Number of packages: 2
Package includes:
1 x padded storage bed.
After-sales service policy
1.Logistics and delivery policies????
a.Island Addresses: We do not support delivery to island addresses.
b. Multiple Packages: If your order includes multiple packages, we provide separate tracking numbers for each. Packages may ship via different carriers and arrive at different times.
c. Package Reported but Not Received: If the logistics information shows “delivery” but you have not received the package, contact the carrier directly and request proof of non-delivery (additions, photos of the delivery location or signature)
d. Delivery errors: Common causes include unsatisfactory addresses (mission house numbers, incomplete details) or incorrect recipes. Ensure your address includes a house number/apartment unit to avoid clippings.
e. Reshipment for returned packages: If a package is returned due to delivery failure, we can resend it after confirming the package has been returned to our warehouse. Please contact us to arrange this.
2. Delivery time⏰
a.Processing Time: Orders shipped within 2 days of payment (excluding holidays/peak times)(Working days).
b.Immediate delivery:
Germany: within 7 working days (various carrier/new).
Other countries: within 14 working days (varies by carrier/manufacturer).
Note: Delivery times and carrier options may vary by region.
3. Wrong, missing, damaged, or defective items????
a.Refund and Replacement Policy: Please do not open a dispute first. If a full or partial refund is issued for wrong/missing/damaged/defective items, replacement parts will not be provided any longer.
b.Immediate Check: Check the goods and all parts in the delivery. Inform the situation of the goods and the numbers of the lost/damaged parts within 48 hours for free replacement.
Note: Only offer a free replacement parts service. Please confirm the parts and quantities that need to be replaced/remaining before placing an inquiry.
c. Minor Defects: We do not accept full refunds for minor defects that do not affect functionality and are discovered after assembly (e.g., small scratches, non-critical defects). We may also offer a partial refund.
d. Spherical defects: such as defects in critical components, missing critical components, etc. Provided that they are not caused by human error, we can provide free replacement.
e. Sending wrong goods,
The buyer needs to provide the following pictures so that I can verify with the warehouse and process them for you. The buyer must return the product in order to receive a refund.
1.Image of the actual shipping label received by the buyer (clear and identifiable tracking number)
2. The buyer actually received a photo of the outer box of the goods (transparent and recognizable barcode of the goods that can be scanned)
3.The actual image of the goods received by the buyer (transparent and recognizable barcode of the goods that can be scanned)
4. Bed frame and mattress policy
No mattresses. Does not include mattresses unless specifically stated in the product description.
5.Platform problems????
For issues with AliExpress software/website (e.g., adding to cart, payment interruptions, order status, payment amount, refund time), please contact AliExpress customer service directly. We cannot assist with these issues.
How to contact us
For all other issues (such as reshipment, replacement, or refund), please do not open a dispute immediately, but instead send us your order number and detailed information about your order. We respond within 24 to 48 hours (weekdays).
Thank you for choosing us – we are here to ensure your satisfaction!
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